Cummings Seeks “Engagement Letters” Due Today Between Mortgage Banks and Private Consultants

May 31, 2011
Press Release
Ranking Member calls on federal bank regulators to provide copies of agreements to review widespread mortgage abuse

Washington, DC – Today, Ranking Member Elijah E. Cummings wrote to federal banking regulators to request copies of “engagement letters” between 14 mortgage servicing companies and the private consultants they hired to review their widespread foreclosure abuses. The deadline for federal regulators to approve these engagement letters is today.

The engagement letters were required after the Office of Comptroller of the Currency, the Board of Governors of the Federal Reserve System, and the Department of Treasury’s Office of the Thrift Supervision issued a report on April 13 finding “critical weaknesses” and widespread risk” with the foreclosure practices of the 14 banks, and ordering more comprehensive reviews.

“After reviewing only a sampling of the banks’ files, the federal regulators found systemic problems, illegal foreclosures, and inflated fees.  I’m worried that this is only the tip of the iceberg,” said Cummings.

The regulators directed the mortgage servicing companies to hire private consultants to conduct broader reviews, to determine any financial injury to borrowers caused by errors, misrepresentations, or other deficiencies, and to remediate those deficiencies. Some outside groups have criticized the federal regulators’ decision to allow banks to hire their own private consultants and set the terms of the reviews, asserting that their results will be biased and favor the banks.

“There has been a lot of concern with the idea of letting the banks hire their own private consultants to police themselves,” said Cummings.  “The regulators say they are approving these agreements and holding banks accountable—we want to make sure.”

Ranking Member Cummings has requested copies of these letters by June 3. A copy of his letter follows.



May 31, 2011

Mr. John Walsh                                    The Honorable Ben S. Bernanke
Acting Comptroller of the Currency         Chairman
Comptroller of the Currency                   Board of Governors of the Federal Reserve System
Administrator of National Banks             Washington, D.C.  20551
Washington, D.C.  20219

Mr. John E. Bowman                   The Honorable Sheila Bair
Acting Director                            Chairman
Office of Thrift Supervision             Federal Deposit Insurance Corporation
Department of Treasury                Washington, D.C.  20429
Washington, D.C.  20552

Dear Acting Comptroller Walsh, Chairman Bernanke, Acting Director Bowman, and Chairman Bair:

I am writing to request copies of “engagement letters” concluded between 14 mortgage servicing companies and the private consultants you directed them to hire to conduct reviews of their widespread foreclosure abuses.  Pursuant to consent orders issued by your offices on April 13, 2011, today is the date by which your offices were supposed to have approved these engagement letters.

Findings of “Critical Weaknesses” and “Widespread Risk”

On April 13, 2011, your agencies announced that you had completed an “Interagency Review” of widespread foreclosure abuses by 14 mortgage servicing companies.  You issued a public summary of your review with the following conclusions:

The reviews found critical weaknesses in servicers’ foreclosure governance processes, foreclosure document preparation processes, and oversight and monitoring of third-party vendors, including foreclosure attorneys.

Your public summary also found:

[T]he weaknesses at each servicer, individually or collectively, resulted in unsafe and unsound practices and violations of applicable federal and state law and requirements.  The results elevated the agencies’ concern that widespread risks may be presented—to consumers, communities, various market participants, and the overall mortgage market. The servicers included in this review represent more than two-thirds of the servicing market.  Thus, the agencies consider problems cited within this report to have widespread consequences for the national housing market and borrowers.

Finally, your public summary stated:

[E]xaminers did note cases in which foreclosures should not have proceeded due to an intervening event or condition, such as the borrower (a) was covered by the Servicemembers Civil Relief Act, (b) filed for bankruptcy shortly before the foreclosure action, or (c) qualified for or was paying in accordance with a trial modification.

Order to Hire Private Consultants to Conduct Further Review

To address these major systemic deficiencies, your agencies issued “consent orders” that required these 14 mortgage servicing companies to hire private consultants to conduct a more thorough review of the files of affected homeowners.  Rather than conducting these reviews yourselves, you directed each mortgage servicing company to “retain an independent firm to conduct a review of residential foreclosure actions that were pending at any time from January 1, 2009, through December 31, 2010.” 

According to your agencies, these more comprehensive reviews were necessary because your Interagency Review covered a “relatively small number of files.”  These more thorough reviews by private consultants are supposed to “identify borrowers that have been financially harmed” and “provide remediation to these borrowers.”  Specifically, you directed the mortgage servicing companies to “determine any financial injury to borrowers caused by errors, misrepresentations, or other deficiencies identified in the review, and to remediate, as appropriate, those deficiencies.”

As part of this process, your agencies permitted the mortgage servicing companies and their private consultants to propose “the methodology for conducting the Foreclosure Review,” the “selection of criteria for cases to be reviewed,” and “any proposed sampling techniques.”

In response to critics of your decision to allow the mortgage servicing companies to hire their own consultants to conduct these reviews, your agencies asserted that you would “ensure that the reviews are comprehensive and the results are reliable.”  As part of this oversight effort, you directed all 14 mortgage servicing companies to submit for your approval “engagement letters” establishing the terms of the review and the methodologies to be used.  These engagement letters were due within 45 days of the date of the consent orders.

Request for “Engagement Letters” with Private Consultants

Today is the date these engagement letters are due.  I request that you provide copies of all engagement letters by Friday, June 3, 2011.  If any of the 14 mortgage servicing companies has not concluded an engagement letter with a private consultant, please provide an explanation of the current status of the engagement letter.

When producing documents, please deliver copies to the Minority Staff in Room 2471 of the Rayburn House Office Building and the Majority Staff in Room 2157 of the Rayburn House Office Building.  The Committee prefers, if possible, to receive all documents in electronic format.  If you have any questions about this request, please contact Justin Kim at (202) 225-5051.  I appreciate your cooperation with this matter. 


                        Elijah E. Cummings
                        Ranking Member

cc:    The Honorable Darrell E. Issa, Chairman
    Committee on Oversight and Government Reform

112th Congress